Are documents from InstaDocs legally binding?+
Yes. All documents are drafted by qualified EU lawyers and comply with applicable EU directives and national law. They are legally enforceable in all 27 EU member states. For complex or high-value matters, we always recommend having a lawyer review your specific situation.
How is this different from hiring a lawyer?+
A lawyer drafts bespoke documents from scratch, which typically costs €300–€2,000+ per document. InstaDocs uses AI trained on thousands of EU legal templates, reviewed and pressure-tested by qualified lawyers, to deliver the same quality document in 30 seconds from €9. For standard business documents, the result is the same — at a fraction of the cost and time.
Can I edit my document after generating it?+
Yes — all documents are fully editable after purchase. There are no extra charges for edits, no limits on how many times you can edit, and you can download updated versions at any time.
What happens if my document is challenged in court?+
Our documents are drafted to be legally robust and enforceable. Every template is reviewed against the relevant EU and national law. However, no template can account for every possible circumstance. If your document is challenged, we recommend consulting a qualified lawyer. We offer a discounted consultation rate through our Ask a Legal Pro service.
Do you offer refunds?+
Yes. We offer a 7-day money-back guarantee. If you are not satisfied with your document for any reason, contact us within 7 days of purchase and we will issue a full refund. No questions asked. Refunds are processed within 24 hours by email.
Which countries do you cover?+
Our documents are drafted for EU law and adapted for Germany, France, Spain, Netherlands, and Czech Republic. Most templates work across all 27 EU member states for general principles. Country-specific documents (such as employment contracts) are clearly labelled with the jurisdiction they apply to.
Is my data safe?+
Yes. All data is processed on EU-based servers and is never transferred outside the EU. We do not sell your data to third parties. All processing is fully GDPR-compliant. Documents you create are stored securely and accessible only to you. See our Privacy Policy for full details.
Can I use InstaDocs for my whole team?+
Yes — InstaDocs for Teams gives every employee unlimited access to all documents for €5/employee/month. Includes an admin dashboard, white-label option, compliance reminders, and onboarding support. Contact us or visit the Teams page for details.
How does InstaSign work?+
InstaSign is our built-in e-signature service, free with every document. Upload your document, add signature fields, and send a link to signers by email. Signers don't need an account — they sign in their browser. The signed document is delivered to all parties with a court-admissible audit trail. Fully eIDAS compliant.
What payment methods do you accept?+
We accept all major credit and debit cards (Visa, Mastercard, Amex) as well as SEPA bank transfer for EU customers. All payments are processed securely. VAT is applied at the rate applicable to your country of residence.
Still have a question?
Our team responds within 24 hours on business days.
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