What is a Terms & Conditions?
Terms and Conditions govern the relationship between your website or service and its users. Under EU consumer law, the Distance Selling Directive, and the Digital Services Act, certain provisions are legally required for any business operating online in Europe. Our T&C templates are drafted by EU lawyers and cover all mandatory disclosures — including the right of withdrawal, liability limitations, and DSA compliance.
What's included
- Acceptance of terms and user obligations
- Intellectual property and ownership clauses
- Liability limitations (EU consumer law compliant)
- Right of withdrawal (14-day cooling off period)
- Prohibited uses and content policies
- User accounts and termination provisions
- Dispute resolution and governing law
- Digital Services Act (DSA) compliance provisions
- GDPR cross-reference and data processing notice
Frequently asked questions
Are Terms and Conditions the same as Terms of Service?+
Essentially yes — they are used interchangeably. Terms and Conditions typically refers to the rules governing use of a website or product. Our template works for both.
Is a right of withdrawal clause mandatory?+
Yes. Under the EU Consumer Rights Directive, online businesses must provide consumers with a 14-day right of withdrawal for most purchases. Our template includes this provision.
Do I need separate T&Cs for B2B and B2C?+
Ideally yes — consumer protection rules don't apply to B2B contracts. Our template includes optional clauses for both scenarios.